Debug: //////

Privacy policy

Version 0.3- On January 26, 2016, this page has been updated.

We at Safelet BV are committed to protect your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used and is provided by Safelet BV, a Dutch private limited liability company with a principal place of business located at Hasebroekstraat 28, 1053 VC Amsterdam, Netherlands. If you have requests concerning your personal information or any questions please contact us at

If you have objections to the Privacy Policy, you should immediately discontinue use of the Web site, Software and Products offered by us.


For purposes of this Privacy Policy references to the “Products” shall mean any and all products offered by us, including but not limited to the Safelet bracelets.

References to “Software” shall mean any and all software application designed, developed, distributed, and/or otherwise made available by Safelet, including but not limited to the Guardian and first-responder notification mobile software application as well as a built-in microphone telecom software application for users of the Safelet bracelet.

References to “us,” “we,” “our,” and/or “Safelet” mean Safelet BV.

References to the “Web site” mean the Web site bearing the URL

References to “you,” and/or “User,” mean the User of the Web site, Products, and/or Software, including but not limited to individuals and/or companies as well as their officers, directors, employees, contractors, agents and/or any other user authorized to access a User’s Account.

Agreement to be Bound

The following Privacy Policy governs the collection and use of private information via the Web site, Products, and/or Software. By accessing the Web site, Products, and/or Software you represent that you have read and understand the Privacy Policy and that you agree to be bound by thereby.

This Privacy Policy may be additionally subject to Terms of Service.

Modifications and Changes to Privacy Policy

We may modify, add to, suspend or delete the Privacy Policy, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the Web site and the Software. Your use and/or access of the Web site, Products, and/or Software after modification, addition or deletion of the Privacy Policy shall be deemed to constitute acceptance by you of the modification, addition or deletion.

The Information We Collect

We collect both personally-identifiable information and non-personally-identifiable information from you. This information may include your full name, address, email address, telephone number, location of the Safelet bracelet, and billing information. For the persons from whom you have identified as “Guardian” we also collect his or her email address, full name, location data, and Guardian response activity.

Examples of non-personally-identifiable information we may collect from you include your IP address, the type of browser software you use when visiting our Web site and/or Software utilizing the Products, the date and time you visit our Web site and/or Software and what pages you viewed when visiting our Web site and/or Software.

Use of Your Information and Your Preferences

We will use your personally-identifiable information to allow Users to communicate with each other to effect any and all transactions and videoconferences; complete your registration for the Web site, Products, and/or Software; personalize your user experience; improve our customer service; contact you via email or direct mail in order to send you information and updates pertaining to your use of the Web site, Products, and/or Software; respond to enquiries and/or questions you send to us; and to send company news, updates, and other related information.

How to Opt-Out

If you no longer wish to receive marketing information, press releases or any other type of information from us, you may send us an email at to change your preferences or follow the “unsubscribe” link provided in any email that you receive from us.

Disclosures of your Information

Your information may be used by Safelet for the purposes provided for herein; however, you may disclose such information to any third-parties with whom you interact and contract via the Services, including but not limited to your identified Guardian, and, when appropriate, first responders. We will never pass your personal data to anyone else, except for any successors to our business and the suppliers that process data on our behalf via our servers in the United States.

Legal Disclaimer

We reserve the right to disclose your personally-identifiable information as required by law and when believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Safelet’s Terms of Use, or as otherwise required by law.

Other Web Sites

Our Web site and/or Software may contain links to other Web sites and Software, which are outside our control and are not covered by this Privacy Policy. If you access other Web sites using the links provided, the operators of these Web sites and Software may collect information from you, which will be used by them in accordance with their privacy policies, which may differ from ours.

Cookies & Web Beacons

To enhance your online experience, we may use “cookies” or similar technologies. Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a Web site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand Web site and Internet usage and to improve or customize the content, offerings or advertisements on our Web site. For example, we may use cookies to personalize your experience at our Web site (e.g., to recognize you by name when you return to a Web site), save your password in password-protected areas, and enable you to use shopping carts on our site. We also may use cookies to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising.

We, our third party service providers, advertisers or our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by us and/or other networks or sites. This also helps us, our service providers and partners provide more relevant advertising.

We, our third party service providers, advertisers and/or our partners may also use “Web beacons” or clear .gifs, or similar technologies, which are small pieces of code placed on a Web page, to monitor the behavior and collect data about the visitors viewing a Web page. For example, web beacons may be used to count the users who visit a Web page or to deliver a cookie to the browser of a visitor viewing that page.

You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered by us. Please consult the “Help” section of your browser for more information.

Access to and/or Modification of Your Information

If you access the Web site or Software and/or otherwise utilize the Products and volunteer personally-identifiable information, you may modify, update or delete such information by sending us an email at You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of the Web site, Products and Software.

Privacy Protection for Children Using the Internet

Protecting children’s privacy is important to us. For that reason, we do not collect or maintain information on the Web site or Software or otherwise provide Products to those persons we actually know are under the age of thirteen (13) nor is any part of the Web site or Software targeted to attract anyone under the age of thirteen (13). We request that all users of the Web site, Products, and/or Software who are under the age of thirteen (13) not disclose or provide any personally-identifiable information. If we discover that a child under thirteen (13) has provided us with personally-identifiable information, we will delete that child’s personally-identifiable information from our records.

Data Security

We take reasonable steps to maintain the security of the personally-identifiable information that we collect; however, no data transmission over the Internet can be guaranteed to be completely secure. We utilize the security services of Parse for physical and environmental security as well as data and system security and backup. More information regarding Parse may be found at Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk. Please note, that non-encrypted communication using email is not secure. Thus, we cannot guarantee data security in email communication and, therefore, recommend using physical mail for confidential information.

International Transfer

We operate globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed in the United States where many of our central databases operate. The data protection and other laws of other countries may not be as comprehensive as those in your country. Please be assured that we take reasonable steps to ensure that your privacy is protected. By accessing our Web site or Software otherwise using our Products you consent to your information being collected, used and transferred as set forth in this Privacy Policy.

How to Contact Us

If you have any questions or concerns about our Privacy Policy or its implementation you may contact us at;

Safelet B.V.

Hasebroekstraat 28, 1053 CV Amsterdam, The Netherlands

Telephone number (weekdays from 09:00 till 18:00 CET): +31 6 51 56 56 04


Chamber of commerce number: 63327562

VAT identification number: NL855188224B01

Updates & Effective Date

The effective date of this Privacy Policy is December 1, 2015. From time-to-time, we may update this Privacy Policy. We will notify you about material changes in the way we treat personally-identifiable information by posting a notice of said changes online to the Web site and/or via a push notification to Users of our Software and by notifying users of the Products via email. We encourage you to periodically check back and review this statement so that you always will know what information we collect, how we use it, and with whom we share it.